Member services update

Posted on
March 30, 2020
in
HACSU News

We're making some changes to make sure you are able to get the support you need during this time.

8am - 8pm operating hours & workplace visits

From today, 30 March we will be opening the HACSUassist line from 8am to 8pm to give you more opportunity to talk to an organiser about what’s happening in your workplace and what we can do to help you through this time, along with any workplace issues you may have.

Our offices (Hobart, Launceston and Devonport) will be closed to members from 5pm today, however our administration staff are still available to assist you with membership enquiries and holiday home cancellations through the HACSUassist line (from 8.30am to 5pm).

Unfortunately, site visits are limited due to social distancing and because of other restrictions, we can’t have meetings the way we did before COVID-19.

Instead, we will be consistently in touch with you via email, social media, our website and through your delegates on the ground. All HACSU staff will continue to work with you over coming months.

It’s a tough time for everyone, but together we will get through it. Being union is all about sticking together and being stronger for it.

Please get in touch if you need us.

Holiday homes closures

In line with today’s announcement from Premier Peter Gutwein, our holiday homes will closed from midnight tonight. If you have a booking between now and the end of June, our holiday homes officer will be in touch with you to discuss your options over the next couple of days.

Member services

Our primary focus at HACSU is to protect you and your rights at work, but we also provide other benefits that you may find helpful during this time.

Cheaper groceries, petrol and gift cards
We offer a 5% discount on your weekly groceries, petrol and household goods from Coles and Woolworths - not to mention Kmart, Target, BWS and more.

How does it work?
Coles and Woolworths discount cards (as well as many more) can be purchased online* at: https://hacsutas.frequentvalues.com.au/

For assistance in using this service, please contact HACSUassist and select option 2 or 3.

*Coles Myer cards incur a 1.25% debit/credit card surcharge. The Woolworths WISH cards do not incur any surcharge.


Movie tickets – extended expiry dates
Due to the current restrictions on non-essential gatherings, both Village Cinemas and the State Cinema will be extending the expiry dates on their tickets. For more information, please see below.

Village Cinemas
Vouchers due to expire between 16 March 2020 & 29 September 2020 will be extended to have an expiry of 30 September 2020.

State Cinema
The current information is that they expect to extend the expiry dates of vouchers by the amount of time the closures are in place (for example, if they are closed for 2 months, the expiry date will be extended by 2 months. We will provide further information if/when it becomes available.

For more information about this or any other industrial matter, members should contact HACSUassist on 1300 880 032 or email assist@hacsu.org.au or complete our online contact form

HACSU News